Contact us

If you have any questions or concerns about KoreaCrate, we're here to help. You can reach us in the following ways:


Our customer support team is available Monday through Friday, 9am to 5pm KST (Korea Standard Time). We strive to respond to all inquiries within 24 hours, but please allow up to 48 hours for a response during peak times.


Before contacting us, please check our FAQs to see if your question has already been answered. You may find helpful information on topics such as subscription plans, shipping, and product information.

We look forward to hearing from you!